Customer Profile: BRSDiddy
Customer Profile: Pedro P. (BRSDiddy)
Twitter: twitter.com/BRSDiddy
Blog/Website: www.Blueroomsolution.com
Tell us a little about yourself?
I am located in sunny California in the beautiful city of Visalia. I am in sales specifically in the Flooring side. (Vinyl, hardwood, etc) I also run a smartphone forum part-time as a hobby. A good way to get my tech craze everyday. I am married with a beautiful wife and two wonderful kids, In reality there probably isn’t a true day where I actually get to just sit back and relax, but what can you do that’s life nowadays.
What phone do you currently use? Love it or hate it?
I have a BlackBerry 8310 because that is what the company issues. I really wish I had something running OS 4.6+ (A Bold, 8900, Tour, anything really) The processing speeds just don’t compare and since my work is done about 75% on my phone. You really need that extra boost.
How did you first hear about case-mate?
I heard about case-mate from my member days over at PinStack. Ever since then I have been a avid user of case-mate products. I’ve had issues with case-mate as you are quite aware of, but they have always been covered way above and beyond any other company would ever do to make sure a customer was satisfied.
What are your favorite case-mate products and why?
I LOVE the Smooth cases. They are phenomenal!! Sleek, smooth, and very durable. Nothing you would expect from a two piece snap on case. You would think after time it would get loose and not stay together. Well I have had one on my wife’s iPhone for almost two months and let me tell after two kids grabbing at the phone all day long it looks just like the day I got it.
What features do you look for in a case?
I like something smooth that won’t leave fingerprints and is very durable yet still something fashionable. Something you won’t want to replace right away because it looks tacky.
Are there any other products that you would like to see case-mate offer?
I would love to see if there are any cases for Netbooks. I just got a Netbook and would love a snap on case like the Smooth cases that will protect it and look great as well.
Editor’s Note: BRSDiddy, is one of our twitter success stories! We made a mis-step with one of his orders but were able to rescue the relationship by reaching out to him on twitter. After getting the order sorted out, he did a complete 180 from never wanting to buy from us again to being the first customer profile!


